Once your account is verified, you will be able to fund your account with fiat currency (CAD) or cryptocurrency.
Desktop Web App (Browser) View:
To start, click on the "Transfer" tab in the left navigation bar and you will be presented with the available funding options.
Mobile Web App (Browser) View:
In the top right hand corner, click the menu button then navigate to the "Transfer" tab.
From here, you can scroll down to see the available funding methods.
Mobile App View:
At the bottom of the page, select the the "Transfer" tab.
From here, ensure that "Fund" is selected, then select "Dollars."
Once you are here, you will see two options to fund your account:
Fund with Dollars
Warning
⚠️ The name on the bank account you are funding from must match the name on your Netcoins account. Any third-party funding will result in account closure.
⚠️ If you are looking to fund from a business or joint account, you will need the account to be verified first, please refer to our support article here.
Funding via E-transfer (minimum $10 and CAD only):
First you will need to ensure that the email address you have on file with the bank that you use to send etransfers is pre approved with us. If your funds are sent using an email address we do not recognize, you may incur delays on your account. For more information on how to add an approved email address to your Netcoins account, please see the following articles:
Approving an e-transfer deposit email in Netcoins mobile
Approving an e-transfer deposit email in Netcoins web
Next, log into your online banking and follow the instructions EXACTLY as given to send an e-transfer to fund your account. If your bank requires a security question and answer, it will also be provided to you in these instructions.
⚠️ IMPORTANT⚠️ Please make sure you include your Netcoins account number in the memo/message field of the e-transfer to prevent delays in funding. If you forgot to include your Netcoins account number, please refer to our support article here.
It is crucial that the right account number is used as that is how we allocate the funds. You will risk losing the funds if the wrong account number is used. Please make sure to double-check the account number entered when sending funds to your account.
Funding via Wire Transfer (minimum $500):
Select the currency and the amount you would like to fund and follow the instructions shown on the screen to send a bank wire or request. For any amount less than $10,000 CAD, we recommend funding via e-transfer for faster turnaround time. If you send the wrong currency to the account, it will be converted automatically subject to the banks exchange rate, and we will only credit the final converted amount minus any fee it may have incurred for the conversion.
⚠️ IMPORTANT⚠️ Please make sure you take a photo of the signed copy of the wire receipt after the wire has been completed. Send the bank wire receipt via email to support@netcoins.com. We won't be able to issue the funds if we do not receive the wire receipt.
If you have any other questions regarding funding your account, feel free to contact us at support@netcoins.com, call us or come chat with us online!