Once your account is verified, you will be able to fund your account with fiat currency (CAD or USD dollars) or cryptocurrency. To start, click on the "Fund" option on the left navigation bar. If you are using a mobile device, the option can be found under the menu icon (☰) in the top right-hand corner.
When you click on "Fund", you will see two options to fund your account:
- "Fund with Dollars"
- "Deposit Crypto"
Fund with Dollars
To switch between currencies, click on the drop-down arrow under 'Currency'.
To switch between funding methods, select the drop-down arrow under the 'Funding Method' to switch between e-transfer or wire transfer.
⚠️ The name on the bank account you are funding from must match the name on your Netcoins account. Any third-party funding will result in account closure.
⚠️ If you are looking to fund from a business or joint account, you will need the account to be verified first, please see our support article here.
Funding via E-transfer (minimum $10 and CAD only):
Log into your online banking and follow the instructions EXACTLY as given to send an e-transfer to fund your account. If your bank requires a security question and answer, click on the link "Click here" in the blue box (shown below) to reveal your unique security question and answer.
⚠️ IMPORTANT⚠️ Please make sure you include your Netcoins account number in the memo/message field of the e-transfer to prevent delays in funding. If you forgot to include your Netcoins account number, please see our support article here.
It is extremely crucial that the right account number is used as that is how we allocate the funds. You will risk losing the funds if the wrong account number is used. Please make sure to double-check the account number entered when sending funds to your account.
Funding via Wire Transfer (minimum $500):
Select the currency and the amount you would like to fund and follow the instructions shown on the screen to send a bank wire or request. For any amount less than $10,000 CAD, we recommend funding via e-transfer for faster turnaround time. If you send the wrong currency to the account, it will be converted automatically subject to the banks exchange rate, and we will only credit the final converted amount minus any fee it may have incurred for the conversion.
⚠️ IMPORTANT⚠️ Please make sure you take a photo of the signed copy of the wire receipt after the wire has been completed. Send the bank wire receipt via email to email@example.com. We won't be able to issue the funds if we do not receive the wire receipt.
If you have any other questions regarding funding your account, feel free to contact us at firstname.lastname@example.org, call us or come chat with us online!