Once your account is verified, you will be able to fund your account with fiat currency (CAD or USD dollars) or cryptocurrency. To start, click on the "Fund" option on the left navigation bar. If you are using a mobile device, the option can be found under the menu icon (☰) in the top left-hand corner.
When you click on "Fund", you will see two options to fund your account:
- "Fund with Dollars"
- "Deposit Crypto"
To switch between cryptocurrencies, select the drop-down arrow under 'Cryptocurrency'. You will see the type of cryptocurrency you can fund your account with and your unique deposit address for each. Simply send the coins to the deposit address shown to fund your account.
Pro tips: Do not type in the wallet address manually as it increases the likelihood of human error. Always scan the QR code or copy and paste the wallet address.
⚠️ Cryptocurrencies that are not deposited in the appropriate deposit address will not be funded to the account. Before sending any cryptocurrency to fund your account, always double-check the cryptocurrency's respective deposit address is correct under "Fund" > "Deposit Crypto".
⚠️ Coins that are sent to the incorrect address are irretrievable and will result in loss of funds.
Important notes for each cryptocurrency funding
For all coins - We do not support TRC-20, BNB, BSC, or OMNI networks.
XRP -The minimum XRP to fund your account is 20 XRP.
ETH - We do not support Token Multisender.
If you have sent cryptocurrency to fund your account but have not seen it on your Netcoins account yet, please see our support article here. If you have any other questions regarding funding your account, feel free to contact us at email@example.com, call us or come chat with us online!