If you entered the incorrect security answer and maxed out your allowed attempts, then the funds will be credited back to your Netcoins account within 1-2 business days. You will receive an email confirmation from us when your account has been re-credited and you can re-request the dollar withdrawal.
Please double-check your security answer prior to attempting to accept an e-transfer from Netcoins to your bank account. If you are unsure of where to find your unique security answer, please click here.
If you have any other questions, feel free to contact us at firstname.lastname@example.org, call us or come chat with us online!