We do not offer direct currency conversion from CAD to USD or vice versa. However, if you have CAD in your account and need to change the CAD to USD it is possible through the following steps:
- Use your CAD balance to put through a crypto purchase.
- Change your base currency to USD. Not sure how? See our article here.
- Put through a sell order for the crypto that you purchased in step 1 and you will receive the amount in USD.
To go from USD to CAD, please follow the same steps but change base currency to CAD rather than USD. Please note that there is a minimum of $1000 for all USD cash out and it will be filled via bank wire.