It is important to check the security answer on your account before you attempt to deposit the withdrawal e-transfer from us. To find the security answer for your withdrawal, please go to “withdraw” > “withdraw dollars” and click on the blue text "Click here" to reveal the security answer. See screenshot below.
If you exceeded the allowed attempts and the e-transfer failed, please see here on what to do.
If you have any other questions, feel free to contact us at email@example.com, call us or come chat with us online!