- Make sure that you have enabled camera access for your browser. If you are not sure how to do so, please consult here.
- Your face has to be evenly lit, so please ensure you are in a bright enough place.
- Make sure your face is aligned in the frame.
- If you are using a mobile device, please make sure your device is in portrait mode.
- Follow the instruction shown and slowly turn your head in a circle.
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